Keep Customers Out of the Dark

Although utility providers don’t necessarily have to “sell” customers on their services, they are adopting more proactive strategies to engage users. Because a big part of our mission is to help keep customers out of the dark even when they’re in the dark, taking part in the annual Edison Electric Institute and American Gas Association (EEI/AGA) Customer Service Conference & Exposition has us all fired up! The event draws utility professionals, from all points along the customer journey, to tackle likeminded objectives. We'll be there, at booth #501, April 6-9.